British charity retailers are reporting heavy volumes of clothing that cannot be sold. Staff interviewed in The Guardian described worn-out items and low-quality fast fashion filling small stockrooms, while better garments increasingly go to online resale platforms.

The problem extends beyond sorting time. Unsold textiles earn less from bulk buyers than they once did, and some donations must be collected as paid waste. One hospice charity reported an annual disposal bill of £30,000, money that could otherwise support its services.

Retailers are responding with clearer guidance on what they can accept. Fara asks for clean, complete items in good condition, while staff warn that bags left outside closed shops can be damaged by weather or animals. Donation volume alone therefore does not determine its benefit: usable condition and appropriate delivery matter too.